Insurer Customer Care

We’ve developed customer care strategies to assist policyholders with Property, Life, and Health Insurance.

Your customers will be able to reach your office any time or day of the year, and by using your firm’s software, Vocis virtual assistants can resolve all customer problems and inquiries concerning account information.

We serve as your customer contact center, take inbound calls to your office, answer all general questions, followup with customers through personalized e-mails and text messages, and transfer calls to available agents. Insurance providers that offer exceptional customer service that is always available to reach, are more trusted by their clients and grow faster as a whole.